Microsoft Phone Link app on Windows 11 (Message not being sent)

Hello Mike,

This is April, I'll be happy to assist you. Sorry to hear that you're having issue with Windows 11 Microsoft Phone Link. Let me help you out.

Based on the description you provided, messages sent from Phone Link show as "not sent" even though they do go through on your iPhone.

1. When you send a message from Phone Link, does it show as "not sent" every time or only occasionally and does the message still appear on your iPhone as sent?
2. Have you installed the Link to Windows app on your iPhone and granted all permissions including Bluetooth and notification access?

The issue happens because Apple's iOS restricts third-party apps from fully accessing the Messages database, unlike Android. Phone Link relies on Bluetooth and limited APIs to mirror notifications and messages, but it can't sync the full iMessage or SMS history. As a result, you can send messages through the app, but it doesn't receive confirmation or display sent messages.

Unfortunately, there's no settings to change this behavior right now. Microsoft has acknowledged these limitations and may enhance functionality in the future, but full message syncing and history support for iPhones is not currently available.

I hope this helps. If you have any other questions or concerns, please don’t hesitate to contact us again. We’re here to help, and we appreciate your continued trust in us.

Warm Regards,

April P.

Independent Advisor