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Can I download the One Note files from my school account?

Anonymous
2025-06-22T18:38:26+00:00

I have been trying to download the One Note Notebooks I need before my school email is deleted. I have been using this email for around 15 years so there is a lot I need to get from it.

Microsoft 365 and Office | OneNote | For education | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-06-22T20:13:33+00:00

    Dear Alumni, 

    Good day! Thank you for reaching out to the Microsoft Support Community. I understand how important it is to preserve your OneNote notebooks, especially after using your school account for many years. I’m here to guide you through the process step by step so you can securely download and save your content before your email access ends. 

    1. Sign In with Your School Account

    • Open the OneNote app.
    • Sign in using your school email address and password.
    • Wait for your notebooks to sync completely. This ensures all your latest notes are included.

    2. Install the OneNote App (if you haven’t already)

    1. Open the Microsoft Store on your Windows computer.
    2. Search for OneNote.
    3. Click Install or Get to download the app.

    3. Using OneNote Desktop App (Recommended for Windows Users) 

    • Open the OneNote desktop app on your Windows computer.
    • Sign in using your school account credentials.
    • Navigate to the notebook you want to save.
    • Click on File in the top menu.
    • Select Export.
    • Choose Notebook as the export type.
    • Select OneNote Package (*.onepkg) as the format.
    • Click Export and choose a location on your computer to save the file.

    This method creates a backup file that you can later import into your personal OneNote account. 

    This is a quick way to download entire notebooks without needing the desktop app. 

    • Make sure your notebooks are fully synced before exporting to avoid missing any recent updates.
    • If you’re using Windows 10 or 11, you can download the latest OneNote app from the Microsoft Store for full export functionality.
    • You can also export notebooks as PDFs for easy offline access.

    If you need help with any of these steps or run into issues, feel free to reply to this email. I’ll be happy to assist you further. 

    Warm regards, 

    Vy-Ng – MSFT | Microsoft Community Support Specialist

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  1. Anonymous
    2025-06-26T15:33:52+00:00

    Dear Alumini,

    Thank you so much for your quick further reply and feedback as well. I’m also much appreciated for your kind words and your appreciation to my reply! 

    In that case, if you think my reply is helpful and you can understand the reason of the redirection for you, could you please use the feedback tool to send feedback for us?  

    Because other users will also search information in this community. Your valuable vote will definitely also help other users who have similar queries easily to find the correct channel and useful information more quickly. 

    Greatly Appreciate again for your patience and understanding. 

    Warm regards, 

    Vy-Ng – MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2025-06-26T00:06:33+00:00

    Yes thank you, I was able to download the notebooks in multiple formats!

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  3. Anonymous
    2025-06-24T21:13:26+00:00

    Hi

    Good morning! I hope this message finds you well.

    It's been a while since our last conversation, and I wanted to check in on how things are progressing with the issues we've discussed. Have you had a chance to review the answers we have provided?

    If there is anything else, I can help you, please don't hesitate to get in touch. I would be happy to help.

    Thank you
    Vy-Ng – MSFT | Microsoft Community Support Specialist

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  4. Anonymous
    2025-06-22T22:36:22+00:00

    @Vy-Ng

    You cannot use OneNote Online to download from an EDU account:

    Bernd

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