I can't access the support page

Question

I can't access the support page

Anonymous

Microsoft is a mess. I keep getting told "looks like you've been signed out. Sign in again. Every time i do, i get the same message. I also can't access the support page; it says access denied. I don't know if this is caused by my using a vpn or if I've been hacked

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2 answers

Answer 1

Anonymous

Can't get anything from Microsoft store to download apps to my Xbox 1X

Trying to download Blue Ray player app

And Microsoft store app to xbox1X

Answer 2

Hi, Cody. I'm Robinson, and I’m happy to help you today.

The VPN could be the cause of the problem. Try to disable the VPN and then check if you can access the support page normally.

Another possible cause for this problem is a corruption of the browser cache. Clearing the browser cache should fix the problem.

1-Open the browser then press Ctrl+Shift+Delete

2-Change the time range to "All time"

3-Check all options then click on the Clear button.

4-Relaunch the browser and check if the problem is fixed

Alert: This procedure will delete all cached files including saved passwords and autofill information.

I hope this information helps. If you have any questions or the problem persists, please let me know and I'll be glad to assist you further.

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I can't access the support page

2 answers