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Applies To: Windows Server 2008 R2
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A server running Routing and Remote Access provides two different types of remote access connectivity: virtual private networking (VPN) and dial-up networking. VPN is the creation of secured, point-to-point connections across a private network or a public network, such as the Internet. A VPN client uses special TCP/IP-based protocols called tunneling protocols to make a virtual call to a virtual port on a VPN server. In dial-up networking, a remote access client makes a nonpermanent, dial-up connection to a physical port on a remote access server by using the service of a telecommunications provider, such as analog phone or ISDN. In contrast to dial-up networking, VPN is always a logical, indirect connection between the VPN client and the VPN server over a public network, such as the Internet.
Event Details
| Product: | Windows Operating System |
| ID: | 20110 |
| Source: | RemoteAccess |
| Version: | 6.1 |
| Symbolic Name: | ROUTERLOG_CANT_START_PPP |
| Message: | An error occurred in the Point-to-Point Protocol (PPP) module on port: %1 while trying to initiate a connection. %2 |
Resolve
Review the remote access service error code
There is not enough information available in the Routing and Remote Access service event message to provide a recommendation for resolution of the problem. If you continue to get this error, contact Microsoft Product Support Services. For more information, see https://go.microsoft.com/fwlink/?LinkId=52267.
For more information about remote access service error codes, see article 163111 in the Microsoft Knowledge Base (https://go.microsoft.com/fwlink/?LinkID=91455).
Verify
To verify that the remote access server can accept connections, establish a remote access connection from a client computer.
To create a VPN connection:
- Click Start, and then click Control Panel.
- Click Network and Internet, click Network and Sharing Center, and then click Set up a connection or network.
- Click Connect to a workplace, and then click Next.
- Complete the steps in the Connect to a Workplace wizard.
To connect to a remote access server:
- In Network and Sharing Center, click Manage network connections.
- Double-click the VPN connection, and then click Connect.
- Verify that the connection was established successfully.