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Applies To: Windows Server 2008
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Internet Information Services (IIS) FTP service availability may decrease if the server cannot establish an appropriate connection to clients.
Event Details
| Product: | Internet Information Services |
| ID: | 9 |
| Source: | Microsoft-Windows-IIS-FTP |
| Version: | 7.0 |
| Symbolic Name: | FTPD_EVENT_SYSTEM_CALL_FAILED |
| Message: | A call to a system service failed unexpectedly. The data is the error. |
Resolve
Stop and start the FTP service
To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.
To stop and start the FTP Service:
- Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
- At the command prompt, type net stop msftpsvc.
- At the command prompt, type net start msftpsvc.
Verify
To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.
To verify that the FTP service is running:
- Open an elevated Command Prompt window. Click Start, point to All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
- Type sc query msftpsvc, and press ENTER. The FTP service is running if the state reported for the service is 4 RUNNING.