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Applies To: Windows Server 2008
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A Kerberos Key Distribution Center (KDC) is a network service that accepts requests for tickets from Kerberos clients, validates their identity, and grants tickets to them.
Event Details
| Product: | Windows Operating System |
| ID: | 5 |
| Source: | Microsoft-Windows-Kerberos-Key-Distribution-Center |
| Version: | 6.0 |
| Symbolic Name: | KDCEVENT_POLICY_UPDATE_FAILED |
| Message: | The KDC failed to update policy class %1. The error is in the data. |
Resolve
Restart the Kerberos Key Distribution Center (KDC) service
To perform this procedure, you must be a member of the Domain Admins group, or you must have been delegated the appropriate authority.
To restart the Key Distribution Center (KDC) service:
- Log on to the domain controller on which the issue is occurring.
- Click Start, point to Administrative Tools, and then click Services.
- If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
- Right-click Kerberos Key Distribution Center, and then click Restart.
- Confirm that Started is displayed in the Status column for the service named Kerberos Key Distribution Center.
- Close the Services snap-in console.
- If the Kerberos KDC service does not restart, you should restart the computer.
Verify
To perform this procedure, you must be a member of the Domain Admins group, or you must have been delegated the appropriate authority.
To verify that the Key Distribution Center (KDC) service is running and operating correctly:
- Log on to a domain controller.
- Click Start, point to Administrative Tools, and then click Services.
- If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
- Confirm that Started is displayed in the Status column for the service named Kerberos Key Distribution Center.
- If the Kerberos KDC service is started, the KDC service is operating correctly.