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Represents a service interface to access Microsoft Dynamics CRM and Unified Service Desk configuration data.
The following tables list the members exposed by the UsdConfigurationManager type.
Public Constructors
| Name | Description | |
|---|---|---|
| UsdConfigurationManager | Initializes a new instance of the UsdConfigurationManager class. |
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Public Properties
| Name | Description | |
|---|---|---|
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CrmManagementSvc | Gets the management connection to CRM.It is read-only. |
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IsUsdConfigDataReady | Gets a Boolean value that specifies whether the USD configuration data is ready or not. |
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UserProfileService | Gets the CRM user profile object. |
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Public Methods
(see also Protected Methods)
| Name | Description | |
|---|---|---|
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Equals | (inherited from Object) |
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GetConfigurationXml | Retrieves the configuration XML. |
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GetHashCode | (inherited from Object) |
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GetType | (inherited from Object) |
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LoadUsdConfig | Starts the loading of the configuration of Unified Service Desk. |
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ReadCachableEntity | Reads from the cached entity. |
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RefreshCachedEntry | Refreshes the cached entry. |
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RefreshUserSettingsFromServer | Refreshes the user settings. |
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ToString | (inherited from Object) |
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Protected Methods
| Name | Description | |
|---|---|---|
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Finalize | (inherited from Object) |
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MemberwiseClone | (inherited from Object) |
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Public Events
| Name | Description | |
|---|---|---|
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UsdConfigDataLoaded | Raised when Unified Service Desk data has completed loading. |
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UsdLoadFailure | Raised to notify the caller when the Unified Service Desk data fails to load. |
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UsdLoadingMessageUpdate | Raised to notify a caller that the user interface (UI) splash screen should be updated. |
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See Also
Reference
UsdConfigurationManager Class
Microsoft.Crm.UnifiedServiceDesk.CommonUtility.DataLoader Namespace
Other Resources
Configure your agent application using Unified Service Desk
Unified Service Desk
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